Privacy Policy

Acceptance of Terms By using our laundry services, you acknowledge and agree to be bound by the terms and conditions outlined herein. If you do not agree with any of these terms, please refrain from using our services.

Services Offered We provide laundry services, including washing, drying, folding, and ironing of clothes. Additional services, such as stain removal or special garment treatments, may be available upon request and may incur extra charges.

Pricing and Payment All prices for our services are clearly stated on our price list or brochure. Payment is due upon delivery or as otherwise agreed upon. We accept cash, credit/debit cards, or other approved payment methods. In the event of any disputes regarding pricing or payment, please contact us within [insert number of days] to resolve the matter.

Pickup and Delivery We will arrange for the pickup and delivery of your laundry at the designated location and time agreed upon. While we strive to meet the specified pickup and delivery times, unforeseen circumstances may cause delays. We will make reasonable efforts to communicate any changes to you in a timely manner.

Care of Garments We handle all garments with utmost care. However, we are not liable for any damage, loss, or shrinkage that may occur during the laundry process, unless it is a result of our negligence. Please check your garments upon delivery, and if you notice any damage or discrepancies, notify us within [insert number of days] for resolution.

Lost and Unclaimed Items While we take every precaution to avoid loss or misplacement of items, we are not responsible for any lost or unclaimed items. Any unclaimed items will be held for a period of [insert number of days] before being disposed of or donated.

Customer Responsibilities Customers are responsible for providing accurate and complete information for pickup and delivery, including contact details, special instructions, and any specific garment care requirements. Customers are also responsible for removing any valuable items or personal belongings from garments before pickup.

Limitation of Liability In no event shall we be liable for any indirect, incidental, special, or consequential damages arising from the use of our services, including but not limited to loss of profits, loss of data, or business interruption.

Modifications to Terms and Conditions We reserve the right to modify or amend these terms and conditions at any time. Any changes will be effective immediately upon posting on our website or other communication channels. It is your responsibility to review the terms and conditions periodically for updates.